We care for people 24 hours a day, 7 days a week, and 365 days a year.
We operate:
- 1 Contact Centre
- 3 Urgent Treatment Centres
- 1 Walk-In Centre
- 1 Dental Assessment & Booking Service
- 12 Primary Care Centres
We also provide home visiting services, primary care streaming services to support A&E departments and specialist services such as Special Allocation Services for patients excluded from mainstream primary care.
Click on the images to find out more about our services.
GP Out Of Hours
Local Care Direct provides urgent primary care to 2.3 million people across West and North Yorkshire when their GP surgeries are closed. With the use of a skilled and experienced multi-disciplinary team and technology, this ensures patients get the right care, at the right time, in the right place. Read more..
Extended Access to Primary Care
Local Care Direct’s work in partnership with GP federations and networks improves patient access to routine and same day primary care.
Emergency Department Streaming
Local Care Direct supports hospital Emergency Department staff at Calderdale Royal Hospital, Huddersfield Royal Infirmary and Bradford Royal Infirmary in managing the highly demanding environment.
Special Allocation Services
Local Care Direct can deliver important niche services as well as operating at scale. Special Allocation Services ensure that patients who have been excluded from mainstream primary care continue to receive their healthcare in a safe environment, whilst supporting their rehabilitation and return to a GP practice.
Walk-In Services
Local Care Direct provides a range of walk-in facilities across West Yorkshire where patients can choose to attend without an appointment. These services are delivered by experienced, trained multi-disciplinary clinical teams and meet a variety of needs including illness, minor injury and diagnostics. Please check the specific range of services provided at each location.
To help us meet your health need promptly you can call 111 for advice. NHS111 can assess your needs before you attend and, if appropriate, offer a booked appointment at our walk-in services.
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Dental Clinical Assessment & Booking Service (CABS)
From April 2019, Local Care Direct has been delivering the Dental Clinical Assessment & Booking Service for more than 5 million people across the Yorkshire and the Humber region. Read more..
We are regulated by the Care Quality Commission (CQC), who is the organisation responsible for ensuring that health and social care services in England provide safe, high-quality care. Our King Street Health Centre was last inspected in January 2019. Our other services were last inspected in March 2021. Please click the image to visit our full reports on the CQC website.